Welcome to HYPE UTILITY GEARS SERVICES for online store. Terms and conditions stated below apply to all visitors and users of www.hypeutilitygears.com. You are bound by these terms and conditions if you’re on www.hypeutilitygears.com.
General
The content of terms and conditions may be changed, moved, or deleted at any time. Please note that www.hypeutilitygears.com has the right to change the contents of the terms and conditions without any notice. Any violation of rules and regulations of these terms and conditions, www.hypeutilitygears.com will take immediate actions against the offender(s).
Site Contents & Copyrights
Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips, and written and other materials that appear as part of this Site, in other words “Contents of the Site” are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled, or licensed by HYPE UTILITY GEARS SERVICES.
Users shall agree that there will be no comment(s) submitted to the www.hypeutilitygears.com will violate any rights of any third party, including copyrights, trademarks, privacy of other personal or proprietary right(s). Furthermore, the user shall agree there will not be content of unlawful, abusive, or obscene material(s) submitted to the site. User will be the only one responsible for any comment’s content made.
Product Information
We cannot guarantee all actual products will be the same shown on the monitor as that is depending on the user monitor.
Newsletter
Users shall agree that www.hypeutilitygears.com may send a newsletter regarding the latest news/products/promotions etc through email to the user.
Indemnification
The user shall agree to defend, indemnify, and hold www.hypeutilitygears.com harmless from and against any and all claims, damages, costs and expenses, including attorneys’ fees, arising from or related to your use of the Site.
Link to other sites
Any access link to third party sites is at your own www.hypeutilitygears.com will not be related or involved to any such website if the user’s content/product(s) got damaged or lost have any connection with a third party site.
Inaccuracy Information
From time to time, there may be information on www.hypeutilitygears.com that contains typographical error, inaccuracies, omissions, that may relate to product description, pricing, availability, and article contents. We reserve the right to correct any errors, inaccuracies, change or edit information without prior notice to the customers. If you are not satisfied with your purchased product(s), please return it back to us with the invoice.
Termination
This agreement is effective unless and until either by the customer or www.hypeutilitygears.com. Customer may terminate this agreement at any time. However, www.hypeutilitygears.com may also terminate the agreement with the customer without any prior notice and will be denying the access of the customer who is unable to comply with the terms and conditions above.
Order Policy (Important)
Please read carefully before placing any order on www.hypeutilitygears.com.
All orders are final. Once an order has been placed and payment has been successfully made, the order cannot be cancelled, modified, or amended. This includes changes to:
Size
Colour
Quantity
Product model
Shipping details
Customers are responsible to double-check all order details before checkout. HYPE UTILITY GEARS SERVICES will not be held responsible for incorrect selections made by the customer.
Pre-Order Policy
Some products sold on our website are Pre-Order (PO) items. By purchasing a Pre-Order item, you acknowledge and agree that:
The item is not ready stock and requires processing time.
Estimated arrival time is only an estimation and may vary depending on supplier, logistics, customs clearance, or shipping delays.
Once a Pre-Order has been confirmed and paid, it cannot be cancelled, changed, exchanged, or refunded under any circumstances.
We kindly ask customers to order only if you are willing to wait for the Pre-Order processing period.
Return, Exchange & Refund Policy
All items sold are strictly non-returnable, non-exchangeable, and non-refundable. We do not accept returns for:
Wrong size selected
Change of mind
Late delivery expectations
Personal preference
However, we only allow claims if:
The wrong item was sent by us, OR
The item was severely damaged during delivery
Customers must notify us within 7 days of receiving the parcel and provide:
Order number
Clear photos of parcel condition
Clear photos of the product
Failure to report within 7 days will void the claim. Refunds (if approved) will only be processed via online bank transfer and may take 7–14 working days.
Shipping and Delivery Policy
Ready Items: 1-3 working days for Standard Delivery items.
Pre-order Items: 7-10 working days for Pre-order items.
Items that are out of stock: Please email or call us for assistance.
Payments
All Goods purchased are subject to a one-time payment. Payment can be made through various payment methods we have available, such as Visa, MasterCard or other online payment methods.
Payments cards (credit cards or debit cards) are subject to validation checks and authorization by Your card issuer. If we do not receive the required authorization, we will not be liable for any delay or non-delivery of Your Order.
Important Notice
Pre-Order duration may change as the shipment is handled by third-party logistics and international cargo services. We assist in arranging the shipment only.
By placing an order on www.hypeutilitygears.com, you agree to all terms stated above and acknowledge that you have read and understood our store policies.
